Corporate Help Desk is the creation of a new support service, located as office-based units around the world, with the aim of providing faster and efficient after-sales service for our corporate customers. This service is built on an incoming and replying after-sales request of our customer. The request can be reached by phone call or e-mail to the related Corporate Help Desk office. After, it would be properly replied in the fastest way by the related Corporate Help Desk personnel, well-equipped with communication skills and knowledge.
We’ve aimed to increase our corporate customer satisfaction in company with our motto ‘flying to more countries than any other airline’.
In accordance with this purpose, we provide after-sales services in 24 languages from 25 offices to 36 countries. Hereby Corporate Help Desk, having a complementary role for our Turkish Airlines Corporate Club loyalty program, offers a global network communication for all our corporate customers.
Contact details for our worldwide offices:
OFFICES |
COUNTRIES SERVICED |
|
TELEPHONE |
---|---|---|---|
AMSTERDAM |
THE NETHERLANDS |
0031 20 316 50 15 |
|
BAKU |
AZERBAIJAN |
00994 12 525 1 999 |
|
BEIJING |
CHINA |
0086 10 6500 3105 |
|
CAIRO |
EGYPT |
0020 22 396 4104 |
|
ALL |
- |
444 0 849
|
|
JAKARTA | INDONESIA | corporatehelpdesk.id@thy.com | 0062 21 5795 76 65 |
JOHANNESBURG |
SOUTH AFRICA |
0027 10 020 3503 |
|
0027 10 020 3500-6 | |||
KYIV |
UKRAINE |
0038 044 289 55 43
|
|
LONDON |
ENGLAND |
0044 207 4716624 |
|
LYON |
FRANCE |
0033 4 37 91 66 76 |
|
MADRID |
SPAIN |
0034 91 701 29 74 |
|
MOSCOW |
RUSSIA |
007 495 933 55 24 |
|
MUMBAI |
INDIA |
0091 22 61997910
|
|
NEW YORK |
UNITED STATES OF AMERICA |
001 212 261 0484 |
|
PANAMA |
PANAMA |
00507 309 95 30 |
|
CUBA | corporatehelpdesk.cu@thy.com | ||
VENEZUELA | corporatehelpdesk.ve@thy.com | ||
COLOMBIA | corporatehelpdesk.co@thy.com | ||
ARGENTINA | corporatehelpdesk.ar@thy.com | ||
RIYADH |
SAUDI ARABIA |
920002028 |
|
ROME |
ITALY |
0039 06 65955649 |
|
SAO PAULO |
BRAZIL |
- |
|
SEOUL |
SOUTH KOREA |
0082 2 1800 8490 - 52909 |
|
TEHRAN |
IRAN |
0098 93 0900 2017 |
|
TEL AVIV |
ISRAEL |
00972 3 6945912 |
|
TOKYO |
JAPAN |
0081 3 3435 0415 |
|
TORONTO | CANADA | corporatehelpdesk.ca@thy.com | 001 416 260 4880 |
VIENNA |
AUSTRIA |
0043 1 580 25 33
|
|
GERMANY | corporatehelpdesk.de@thy.com | 0049 698 679 8039 | |
VILNIUS |
LITHUANIA |
00370 52460823 |
|
ESTONIA | corporatehelpdesk.ee@thy.com | 00372 8801191 | |
LATVIA | corporatehelpdesk.lv@thy.com | 00371 63399884 | |
DENMARK | corporatehelpdesk.dk@thy.com | 0045 35158844 | |
NORWAY | corporatehelpdesk.no@thy.com | 0047 73440849 | |
SWEDEN | corporatehelpdesk.se@thy.com | 0046 363303849 | |
FINLAND | corporatehelpdesk.fi@thy.com | 00358 981710617 |