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Corporate Help Desk

Corporate Help Desk is the creation of a new support service, located as office-based units around the world, with the aim of providing faster and efficient after-sales service for our corporate customers. This service is built on an incoming and replying after-sales request of our customer. The request can be reached by phone call or e-mail to the related Corporate Help Desk office. After, it would be properly replied in the fastest way by the related Corporate Help Desk personnel, well-equipped with communication skills and knowledge.

What are the advantages of Corporate Help Desk ?

  • Having the aim of all offices to provide a standard, superior quality and privileged service
  • Supplying prompt solution of requests, providing answers to inquiries via sending e-mails or phone calls
  • Forming an exclusive service given by high skilled, well-educated and professionally experienced Corporate Help Desk employees
  • Having high competence of speaking in not only international language but also local one of the related region
  • Providing system priority for operational requests of our corporate customers
  • Obtaining the healthier information about current and new products&services

How can be reached to Corporate Help Desk?

We’ve aimed to increase our corporate customer satisfaction in company with our motto ‘flying to more countries than any other airline’.

In accordance with this purpose, we provide after-sales services in 24 languages from 25 offices to 36 countries. Hereby Corporate Help Desk, having a complementary role for our Turkish Airlines Corporate Club loyalty program, offers a global network communication for all our corporate customers.

Contact details for our worldwide offices:

OFFICES

COUNTRIES SERVICED

E-MAIL

TELEPHONE

AMSTERDAM

THE NETHERLANDS

corporatehelpdesk.nl@thy.com

0031 20 316 50 15

BAKU

AZERBAIJAN

corporatehelpdesk.az@thy.com

00994 12 525 1 999

BEIJING

CHINA

corporatehelpdesk.cn@thy.com

0086 10 6500 3105

CAIRO

EGYPT

corporatehelpdesk.eg@thy.com

0020 22 396 4104

ISTANBUL

GLOBAL ACCOUNTS

-

-

JAKARTA INDONESIA corporatehelpdesk.id@thy.com 0062 21 5795 76 65

JOHANNESBURG

SOUTH AFRICA

corporatehelpdesk.za@thy.com

0027 10 020 3503

0027 10 020 3500-6

KYIV

UKRAINE

corporatehelpdesk.ua@thy.com

0038 044 289 55 43

LONDON

ENGLAND

corporatehelpdesk.uk@thy.com

0044 207 4716624

LYON

FRANCE

corporatehelpdesk.fr@thy.com

0033 4 37 91 66 76

MADRID

SPAIN

corproatehelpdesk.es@thy.com

0034 91 701 29 74

MOSCOW

RUSSIA

corporatehelpdesk.ru@thy.com

007 495 933 55 24

MUMBAI

INDIA

corporatehelpdesk.in@thy.com

0091 22 61997910

NEW YORK 

UNITED STATES OF AMERICA

corporatehelpdesk.us@thy.com

001 212 261 0484

PANAMA

PANAMA

corporatehelpdesk.pa@thy.com

00507 309 95 30

CUBA corporatehelpdesk.cu@thy.com
VENEZUELA corporatehelpdesk.ve@thy.com
COLOMBIA corporatehelpdesk.co@thy.com
ARGENTINA corporatehelpdesk.ar@thy.com

RIYADH

SAUDI ARABIA

corporatehelpdesk.sa@thy.com

920002028

ROME

ITALY

corporatehelpdesk.it@thy.com

0039 06 65955649

SAO PAULO

BRAZIL

corporatehelpdesk.br@thy.com

-

SEOUL

SOUTH KOREA

corporatehelpdesk.kr@thy.com

0082 2 1800 8490 - 52909

TEHRAN

IRAN

corporatehelpdesk.ir@thy.com

0098 93 0900 2017

TEL AVIV

ISRAEL

corporatehelpdesk.il@thy.com

00972 3 6945912

TOKYO

JAPAN

corporatehelpdesk.jp@thy.com

0081 3 3435 0415

TORONTO CANADA corporatehelpdesk.ca@thy.com 001 416 260 4880

VIENNA

AUSTRIA

corporatehelpdesk.at@thy.com

0043 1 580 25 33

GERMANY corporatehelpdesk.de@thy.com 0049 698 679 8039

VILNIUS

LITHUANIA

corporatehelpdesk.lt@thy.com

00370 52460823

ESTONIA corporatehelpdesk.ee@thy.com 00372 8801191
LATVIA corporatehelpdesk.lv@thy.com 00371 63399884
DENMARK corporatehelpdesk.dk@thy.com 0045 35158844
NORWAY corporatehelpdesk.no@thy.com 0047 73440849
SWEDEN corporatehelpdesk.se@thy.com 0046 363303849
FINLAND corporatehelpdesk.fi@thy.com 00358 981710617