Corporate Help Desk

Corporate Help Desk is the creation of a new support service, located as office-based units around the world, with the aim of providing faster and efficient after-sales service for our corporate customers. This service is built on an incoming and replying after-sales request of our customer. The request can be reached by phone call or e-mail to the related Corporate Help Desk office. After, it would be properly replied in the fastest way by the related Corporate Help Desk personnel, well-equipped with communication skills and knowledge.

What are the advantages of Corporate Help Desk ?

• Having the aim of all offices to provide a standard, superior quality and privileged service
• Supplying prompt solution of requests, providing answers to inquiries via sending e-mails or phone calls
• Forming an exclusive service given by high skilled, well-educated and professionally experienced Corporate Help Desk employees
• Having high competence of speaking in not only international language but also local one of the related region
• Providing system priority for operational requests of our corporate customers
• Obtaining the healthier information about current and new products&services

How can be reached to Corporate Help Desk?

We’ve aimed to increase our corporate customer satisfaction in company with our motto ‘flying to more countries than any other airline’.

In accordance with this purpose, we provide after-sales services in 24 languages from 25 offices to 36 countries. Hereby Corporate Help Desk, having a complementary role for our Turkish Airlines Corporate Club loyalty program, offers a global network communication for all our corporate customers.

Contact details for our worldwide offices: