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Corporate Help Desk

Corporate Help Desk (CHD) is the creation of a new support service, located as office-based units around the world, with the aim of providing faster and efficient after-sales service for our corporate customers. This service is built on an incoming and replying after-sales request of our customer. The request can be reached by phone call or e-mail to the related CHD office. After, it would be properly replied in the fastest way by the related CHD personnel, well-equipped with communication skills and knowledge.

What are the advantages of Corporate Help Desk (CHD)?

  • Having the aim of all offices to provide a standard, superior quality and privileged service
  • Supplying prompt solution of requests, providing answers to inquiries via sending e-mails or phone calls
  • Forming an exclusive service given by high skilled, well-educated and professionally experienced CHD employees
  • Having high competence of speaking in not only international language but also local one of the related region
  • Providing system priority for operational requests of our corporate customers
  • Obtaining the healthier information about current and new products&services

How can be reached to Corporate Help Desk?

We’ve aimed to increase our corporate customer satisfaction in company with our motto ‘flying to more countries than any other airline’.

In accordance with this purpose, we provide after-sales services in 20 languages from 20 offices to 32 countries. Hereby CHD, having a complementary role for our Turkish Airlines Corporate Club loyalty program, offers a global network communication for all our corporate customers.

Contact details for our worldwide offices:

CHD OFFICES

COUNTRIES SERVICED

CHD OFFICE E-MAIL

CHD OFFICE TEL

SALZBURG

Austria, Germany

corporatehelpdesk.at@thy.com , corporatehelpdesk.de@thy.com

0043 662 857 832

VILNIUS

Litvania, Estonia, Latvia, Denmark, Norway, Sweden, Finland

corporatehelpdesk.lt@thy.com

0037 052 460 823

NEW YORK

USA

corporatehelpdesk.us@thy.com

-

LONDON

United Kingdom

corporatehelpdesk.uk@thy.com

0044 207 4716624

AMSTERDAM

The Netherlands

corporatehelpdesk.nl@thy.com

0031 20 316 50 15

TEL AVIV

Israel

corporatehelpdesk.il@thy.com

00972 3 6945912

TOKYO

Japan

corporatehelpdesk.jp@thy.com

0081 3 3435 0415

KIEV

Ukraine

corporatehelpdesk.ua@thy.com

0038 044 289 44 00

ISTANBUL

Global Accounts

-

-

MOSCOW

Russia

corporatehelpdesk.ru@thy.com

007 495 933 55 24

MUMBAI

India

corporatehelpdesk.in@thy.com

-

SEOUL

South Korea

corporatehelpdesk.kr@thy.com

0082 2 1800 8490 - 52909

JOHANNESBURG

South Africa

corporatehelpdesk.za@thy.com

010 020 3500-6

TEHRAN

Iran

corporatehelpdesk.ir@thy.com

0098 9309002017

RIYADH

Saudi Arabia

corporatehelpdesk.sa@thy.com

920002028

LYON

France

corporatehelpdesk.fr@thy.com

0033 4 37 91 66 76

CAIRO

Egypt

corporatehelpdesk.eg@thy.com

0020 2 23964104

BEIJING

China

corporatehelpdesk.cn@thy.com

0086 1065003105

MADRID

Spain

corproatehelpdesk.es@thy.com

0034 91 701 29 74

PANAMA

Panama, Cuba, Venezuela, Colombia, Argentina

corporatehelpdesk.pa@thy.com

00507 309 95 30